Frequently Asked Questions
We’re Here to Help
From finding your best fit to caring for your new bra, we’re here to make every step feel simple. Search below or browse our most frequently asked questions.
General information
Where can I find The Little Bra Company® in stores?
We have several partner boutiques that carry The Little Bra Company®. To find a store near you, please visit our store locator.
Do you have a loyalty program?
Yes! Sign up for free and start earning points toward money off future purchases.
How do I wash my TLBC bra?
We highly recommend hand washing your bras in cold water with a delicate detergent. If you must use a washing machine, place your bra in a protective bra ball or cage to preserve the underwire and shape. Gently press water from padded cups, then lay flat on a towel to dry. Visit our care instructions for more tips.
What is the life span of a TLBC bra?
A bra’s life span depends on how many bras you rotate and how you care for them. We recommend washing after two to three wears. With proper care, bras typically last six to nine months and often longer.
How can I donate my gently used bras?
We partner with The Bra Recyclers to make donating easy. Complete their online recycling form and select The Little Bra Company under “Did you hear about us from our Ambassadors/Partners?” If we are not listed, select The Bra Recyclers. After your items are received and verified, you’ll receive a confirmation email and discount code. Please allow approximately 21 days.
Finding your fit
How does The Little Bra Company® fit compared to other brands?
While most bra companies scale from a larger average body type, our proportions are based on a petite frame. “Little Bra” refers to both fit and bust size. With more than 15 sizes, we offer smaller-framed women a more customized fit.
Who can wear The Little Bra Company® petite bras?
Petite in intimate apparel does not necessarily mean 5'4" and under. Taller customers with a smaller rib cage or bust frame may also find an excellent fit in our bras.
I have asymmetrical breasts. What should I do?
It is completely normal for one breast to be larger than the other. Many of our styles include removable padding, allowing you to remove padding from the larger side. You can also slightly tighten the strap on the smaller side to create symmetry.
I used the Fit Calculator but I’m still unsure of my size. What should I do?
Start with the size recommended by our Fit Calculator. If you order your sister size to compare at home, eligible items can be returned within 30 days with an $8 prepaid label fee. Our Fit Specialists are happy to help if you need more guidance.
How should a bra fit?
The band should feel snug on the loosest hook-and-eye and sit parallel to your waistline. It should feel like a comfortable embrace around your body. If the band rides up, try going down a band size and readjusting the straps.
What do close-set and wide-set mean?
If your breasts sit closer together with less than two fingers of space between them, you are likely close-set. If your breast tissue gravitates toward your sides with three fingers or more between your breasts, you may prefer our wider-set styles. Some customers comfortably wear both.
The band fits, but the cups are too small. What size should I try?
Keep the same band size and go up one cup size. For example, exchange a 34A for a 34B.
The band is too small, but the cups fit. What size should I try?
Go up one band size and down one cup size. For example, exchange a 30B for a 32A. These sizes have the same cup volume with different band lengths—this is called sister sizing.
Why is my bra gapping?
Gapping can have a few causes:
- The style may not suit your breast spacing. Wide-set customers may need a wider-set style rather than a narrow, close-set cup.
- The cup may be too large; try going down one cup size.
- You may need to “do the scoop.” Bring breast tissue forward from beneath your arms into the cup, then adjust your straps to hold it in place.
What is TLBC’s padding scale?
Our padding scale runs from 0 to 5. Zero is unlined with no padding; five provides our maximum push-up. Each product page displays its padding level so you can select the lift and contour you prefer.
Are the cups on a 32A the same as a 34A?
No. Although both are A cups, cup volume changes with band size. A 32A cup is smaller than a 34A cup.
Order information
What are my payment options?
We accept American Express, Visa, Mastercard, Discover, PayPal, Apple Pay, TLBC-issued gift cards, and interest-free payment installments through Sezzle.
How can I apply a promo code or gift card?
Enter your promo or gift card code at checkout in the field marked “Gift card or discount code.” One promo code or gift card may be applied per order.
How long will it take to receive my order?
Transit times vary by destination and shipping method. Visit our Shipping & Delivery page for current processing and transit information.
What if my order is damaged or includes the wrong item?
Please contact us by phone, email, or live chat if you received a damaged item or the wrong size or color. Our team will help make it right.
Returns & exchanges
What is your return policy?
Returns are accepted within 30 days. An $8 prepaid label fee applies. Items must be unworn, undamaged, and returned in their original packaging with tags attached. Underwear and items purchased with a promotional discount of 25% or more are final sale. U.S. orders are eligible for up to two free exchanges within 30 days.
How will I know my return or exchange was received?
You will receive an email confirmation after your return or exchange has been processed.
How long will my refund take?
After we receive and inspect your item(s), we will issue a refund to the original payment method within three to five business days.
How much is return shipping?
An $8 prepaid label fee applies to returns.
How much is shipping for an exchange?
U.S. orders are eligible for up to two free exchanges within 30 days. Need a different size? Start an exchange through our returns and exchanges page.
Which items are final sale?
Underwear and items purchased with a promotional discount of 25% or more are final sale.
How do I initiate a return or exchange?
Start your request through our returns and exchanges page.
How do returns work for discounted bundles?
Items purchased with a promotional discount of 25% or more are final sale, including discounted bundles.
For a bundle discounted less than 25%, eligible items may be returned within 30 days if they are unworn, undamaged, and in their original packaging with tags attached. An $8 prepaid label fee applies to returns.
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Personal fit help
Still have a question?
Our Fit Specialists are here to help you find your size, choose a style, or answer a question about your order.








